Refund Policy

The Financial Playbook offers a 14-day money-back guarantee on membership purchases. If you are not satisfied with your CreditTrack membership, you may request a full refund within 14 days of your order date.

How to request a refund

Refunds are processed by our payment provider and reseller, Paddle.com, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net with the email address you used at checkout, or contact us at support@credittrack.app and we will help you arrange it. Refunds are returned to the original payment method; timing depends on your bank or card issuer.

Renewals and cancellations

Memberships renew automatically until cancelled. You can cancel at any time from Settings → Membership & billing, and you keep full access until the end of the period you have already paid for. Cancelling stops future charges; it does not by itself issue a refund for the current period, but you can still request one within the 14-day window above.

Annual memberships

Annual memberships are covered by the same 14-day money-back guarantee from the date of the order or renewal.

Payment, billing, and refund mechanics are also governed by Paddle's Refund Policy and our Terms & Conditions.